ITEMS PURCHASED ON SALE ARE NOT ELIGIBLE FOR EXCHANGE.
Our exchange window is 7 days. To be eligible for the 7-day exchange criteria, YOU MUST send out the package back to us within this timeframe, this time begins from the MOMENT your order has been delivered to you. For instance, if you contact us on day 7 but send out the return package on day 10, YOU WILL NOT BE ELIGIBLE FOR THE EXCHANGE.
For exchanges, items must be shipped back in the original packaging UNUSED and without any harm or damage to the SHOE/CLOTHING.
• Your exchange will only be processed once these items have been received and inspected by our team.
Start your exchange process by contacting us via our contact page. Our dedicated team will guide you through the necessary steps.
The responsibility for covering return shipping costs lies with the customer.
If you’re looking to exchange an item, please get in touch within the7-day window. After we receive and review the product you wish to exchange, we’ll send out the replacement item.N
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